Les Cinq Amandes collects information when customers place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site, as appropriate, customers are asked to enter name, e-mail address, mailing address, phone number or credit card information. Our site can also be visited anonymously.
Any of the information we collect from our customers may be used to improve our website, improve customer service, and to send periodic newsletters.
Les Cinq Amandes will never use information, whether public or private, without customer's consent, other than for the purpose of delivering the purchased product or render the service requested.
Les Cinq Amandes will not sell, exchange, transfer, or give to any other company customer's information; this excludes trusted third parties who assist us in website operation, business matters, or servicing customers. Those parties are legally responsible to keep this information confidential.
We may also release information when we believe release is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety.
Les Cinq Amandes implements a variety of security measures to maintain the safety of personal information when an order is placed.
Les Cinq Amandes uses a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems. For added protection once a transaction is processed, private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Right of Withdrawal
Les Cinq Amandes reserves the right of withdrawal from the contract under special circumstances, such as, but not limited to, shortage of supplies and/or ingredients. Les Cinq Amandes will immediately inform the customer about such circumstances.
In certain situations orders may be cancelled or changed with advance notice. If you wish to cancel a recently placed order, please call us as soon as possible; we will do everything possible to honor your request. However, if the order has already been processed, it cannot be canceled or revised anymore.
Liability on the part of Les Cinq Amandes follows statutory provisions - insofar as nothing else is determined in these general terms and conditions. Les Cinq Amandes only bears unlimited responsibility for damages in the case of deliberate action and gross negligence. We may use outside purveyors to ship orders directly, and a credit card processing company to bill you for goods and services. In connection with these services, it is necessary to share certain Personally Identifiable Information with such providers. We have informed these companies that they are not to retain, share, store or use Personally Identifiable Information for any secondary purposes.